Export Account Manager
Job Description
As an Export Account Manager, you will focus on helping customers move their inventory in the most efficient and cost-effective way while working with our carriers to ensure safe and on-time pickup and deliveries. This position offers the unique opportunity to contribute to a growing start-up and launch or continue a career in logistics. Join the fastest-growing logistics start up in the industry and experience the fun, challenge, and personal opportunities as a member of the Forrest team.
Your Impact
- Develop and grow relationships with customers and carriers
- Communicate and work closely with import Account Managers to facilitate reuse of equipment
- Serve as the primary point of contact between the client, the logistics provider, and other relevant parties
- Responsibly manage shipments by ensuring all loads are fulfilled to expectations
- Identify and resolve any issues or delays that may arise during the export process
- Monitor and report events within a load’s lifecycle to team members and customers
- Manage carrier performance and responsibilities
- Coordinate all aspects of the export process, such as scheduling shipments, preparing shipping documents and ensuring compliance with international trade regulations
Essential Skills and Qualifications We Value
- Be a problem solver who works well under pressure, meets deadlines within a specified time frame, and can provide regular communication on status of accounts
- Proven ability to negotiate shipping rates and other logistics-related costs
- A solid understanding of international trade regulations and customs procedures
- This position must provide quality customer service by researching issues, answering questions, and addressing concerns with customers and carriers
- Several years of experience in international trade, logistics, or a related field is preferred.
- Effective verbal, written, and organizational skills are critical
- Highly skilled at developing and maintaining relationships with customers, carriers, and team members
- A strong sense of personal accountability and a winning attitude
- Bachelor’s degree preferred
Top Workplaces
Forrest Logistics is a 2025 Top Workplace! Four years running.
Why Forrest?
Competitive Salary
Earn a competitive salary with a comprehensive benefits package.
Impactful Role
Make your mark on a growing business and contribute to our success.
Advancement Opportunities
Enjoy internal advancement opportunities for high performers looking to grow their careers.
Grow your career with us!
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