Account Manager – After Hours
Job Description
We are looking for self-motivated and dynamic professionals to join our growing team at Forrest Logistics. As an Account Manager – After Hours, your focus will be on helping customers move their inventory in the most efficient and cost-effective way while working with our carriers to ensure safe and on-time deliveries. Previous logistics experience in account management and carrier relations is preferred.
Your Impact
- Develop and grow relationships with customers and carriers
- Responsibly manage shipments by ensuring all loads are fulfilled to expectations
- Monitor and report events within a load’s lifecycle to team members and customers
- Identify, communicate, and resolve any issues with shipments
- Manage carrier performance and responsibilities
- These shifts range starting anywhere from 3pm to 9pm.
Essential Skills and Qualifications We Value
- A go-getter who works well independently
- Ability to multi-task, prioritize, and problem-solve in the moment
- Effective communication and collaboration skills as part of a team
- Highly skilled at developing and maintaining relationships with clients and carriers
- Handle inquiries, provide updates, and resolve service issues
- A strong sense of personal accountability and a winning attitude
- Customer service or operational experience in the transportation industry preferred
- Proficient in Excel for load tracking, reporting, and data accuracy
- Experienced using Outlook and Teams for cross‑department communication
- Able to manage documents, schedules, and communication through Microsoft 365
Top Workplaces
Forrest Logistics is a 2026 Top Workplace! Five years running.
Why Forrest?
Competitive Salary
Earn a competitive salary with a comprehensive benefits package.
Impactful Role
Make your mark on a growing business and contribute to our success.
Advancement Opportunities
Enjoy internal advancement opportunities for high performers looking to grow their careers.
Grow your career with us!
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