Account Manager Name
Add SO Number
Date to clear demurrage through:
Are we billing the customer for this demmurage?
What is the reason for this demurrage request? Please select all that apply.
Customer IssueTerminal IssueCarrier IssueForrest Issue
Please provide a detailed explanation for demurrage request. What happened? Why are we absorbing the charge? Provide background details.
Is this Urgent?
**Urgent requests will be handled within an hour of receipt; Non-urgent request will be completed within 4 hours of receipt.
**Urgent means demurrage must be cleared now and/or driver is waiting.