Demurrage Request

Requestor Email

Account Manager Name

Add SO Number

Container

Customer

Customer email

SSL

Terminal

Date to clear demurrage through:

Are we billing the customer for this demmurage?
YesNo

What is the reason for this demurrage request? Please select all that apply.
Customer IssueTerminal IssueCarrier IssueForrest Issue

Please provide a detailed explanation for demurrage request. What happened? Why are we absorbing the charge? Provide background details.

Is this Urgent?
YesNo

**Urgent requests will be handled within an hour of receipt; Non-urgent request will be completed within 4 hours of receipt.
**Urgent means demurrage must be cleared now and/or driver is waiting.