Requestor Email Account Manager Name
Add SO Number Container Customer Customer email SSL Terminal Date to clear demurrage through:
Are we billing the customer for this demmurage? YesNo
What is the reason for this demurrage request? Please select all that apply. Customer IssueTerminal IssueCarrier IssueForrest Issue
Please provide a detailed explanation for demurrage request. What happened? Why are we absorbing the charge? Provide background details.
Is this Urgent? YesNo
**Urgent requests will be handled within an hour of receipt; Non-urgent request will be completed within 4 hours of receipt. **Urgent means demurrage must be cleared now and/or driver is waiting.